CANCELLATION POLICY

We understand that sometimes fashion plans change and what felt like the perfect outfit yesterday might not feel the same today. That’s why we want cancelling an order to be simple and stress-free. In this policy, “we,” “us,” and “our” refer to Luminaforge Ventures Private Limited, while “you,” “your,” and “user” refer to you, our valued shopper.

Our aim is to make your shopping experience smooth and enjoyable, and the following cancellation policy explains how to cancel your order whenever necessary. We want you to feel confident exploring our collections, knowing that adjustments are always straightforward and convenient.

Order Cancellation Before Shipment

We know that sometimes a shopping spree can take an unexpected turn—maybe you spotted a different style or just had a change of heart. Life happens, and your wardrobe choices should never feel like a stress test.

If you need to cancel your order, you have a window of 24 hours from the time of purchase, or before it has left our hands for delivery, whichever comes first. Just drop a quick email to our friendly customer support team, and they will guide you through the cancellation process with ease.

When your order qualifies for cancellation, a full refund will be returned to your original payment method within 5 to 7 business days. Plans shift, styles shift, but with Glowsbliss your shopping experience stays easy, keeping your wardrobe ready and your mood light.

Orders Already Shipped

Sometimes we all get that second thought after placing an order—maybe another outfit caught your eye, or you simply had a change of plans. Once your package has already left our warehouse, we’re unable to cancel it mid-journey.

But don’t worry, your options are still open. As soon as the product arrives, you can follow the simple steps outlined in our Return and Refund Policy to initiate a return. This way, you’re never stuck with something that doesn’t feel quite right.

Order Modification

We get it—sometimes after clicking “buy,” you suddenly wish you had chosen a different color, style, or even typed in the right address the first time. It happens to the best of us.

At the moment, we’re not able to make changes to items or shipping details once an order has been placed. The easiest solution is to cancel your order, provided it’s still within the cancellation window, and then place a brand-new order with the updated details.

Contact for Cancellation

We know that sometimes plans change and the checkout button was a little too quick for comfort. If you’d like to cancel your order, our support team is ready to make the process simple for you. Just reach out to us at Luminaforgeventurespvtltd@gmail.com and we’ll guide you through the steps.